Terms of service

Terms of Service

Last Updated: 28/06/2026

Welcome to AddiCraft. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Overview

This website is operated by AddiCraft. Throughout the site, the terms "we," "us," and "our" refer to AddiCraft. By visiting our website or purchasing from us, you agree to these Terms of Service, including any additional policies referenced herein.

If you do not agree with these terms, please do not use our website or services.

2. Products

AddiCraft specializes in:

Custom 3D Printed Products
Personalized Miniatures & Figurines
Religious Statues & Car Dashboard Idols
Home & Office Décor
Custom Gifts
Collectible Models
Decorative Accessories

Many of our products are handcrafted, painted, or made-to-order, so slight variations in color, texture, finish, and dimensions are natural and make each item unique.

3. Custom & Personalized Orders

Custom products are created specifically for each customer.

By placing a custom order, you confirm that:

You own or have permission to use any photos, logos, or designs you provide.
All submitted information is accurate.
You understand that customized products cannot be resold by us.

Please review all customization details carefully before confirming your order.

4. Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes and shipping charges will be calculated during checkout.

5. Order Acceptance

We reserve the right to:

Accept or decline any order
Cancel orders due to pricing errors
Refuse fraudulent transactions
Limit purchase quantities

If payment has already been processed for a cancelled order, a full refund will be issued.

6. Production & Shipping

Production time varies depending on the product.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Delays caused by courier services, weather conditions, customs, holidays, or unforeseen circumstances are beyond our control.

7. Returns & Refunds

Due to the personalized nature of many of our products:

Custom & Personalized Products

Custom-made products cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Standard Products

Non-custom products may be eligible for return according to our Return Policy.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:

The product
Packaging
Shipping label

8. Product Care

Our products are decorative items unless specifically stated otherwise.

To maintain their appearance:

Avoid prolonged exposure to direct sunlight.
Keep away from excessive moisture.
Clean with a soft, dry cloth.
Handle delicate parts carefully.

9. Intellectual Property

All product designs, images, logos, graphics, branding, and website content are the property of AddiCraft unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without written permission.

10. User Content

When submitting photographs, artwork, or designs for custom products, you grant AddiCraft permission to use them solely for manufacturing your order.

With your permission, we may also showcase completed products on our website or social media for promotional purposes.

11. Limitation of Liability

To the fullest extent permitted by law, AddiCraft shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the purchased product.