Shipping policy

Shipping Policy

Last Updated: 28/06/2026

Thank you for shopping with AddiCraft. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

All orders are processed after payment has been successfully received.

Since many of our products are made-to-order, handcrafted, or personalized, production times may vary depending on the complexity of the item.

Estimated Production Time

Standard Products: 2–5 business days
Custom & Personalized Products: 5–10 business days
Bulk Orders: Production time will be communicated separately.

Production begins only after order confirmation and receipt of any required customization details.

2. Shipping Time

Once your order has been dispatched, estimated delivery times are:

Within India

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary depending on your location and courier partner.

3. Shipping Charges

Shipping charges are calculated during checkout based on:

Delivery location
Product weight and dimensions
Courier service availability

We may also offer Free Shipping on selected products or promotional orders. Any such offers will be displayed during checkout.

4. Order Tracking

Once your order has been shipped, you will receive:

A shipping confirmation email or SMS
Your tracking number
Courier partner details

You can use the tracking information to monitor your shipment's progress.

5. Shipping Partners

We work with trusted courier services to ensure safe and reliable delivery. Depending on your location, your order may be shipped through one of our logistics partners.

6. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

Weather conditions
Public holidays
Natural disasters
High shipping volumes
Courier operational delays
Incorrect or incomplete shipping addresses

AddiCraft is not responsible for delays caused by third-party courier services, but we will gladly assist you in tracking your shipment.

7. Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If an incorrect address is provided:

Delivery delays may occur.
Additional shipping charges may apply if the package needs to be re-shipped.
AddiCraft cannot be held responsible for orders delivered to incorrectly provided addresses.